Strategic Technology Partners & Valued Clients
Building stronger businesses across East Tennessee through trusted technology alliances and a relationship-first approach.
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Our Partnership Philosophy
At Solomon IT, we believe strong partnerships are the foundation of exceptional managed IT services. From our office in Oak Ridge, Tennessee, we serve businesses throughout Knoxville, Sevier County, East Tennessee, and beyond with honest, relationship-first IT solutions.
Our carefully selected technology partners provide best-in-class tools for cybersecurity, cloud productivity, backup and recovery, remote monitoring, and unified communications. These alliances allow us to deliver secure, efficient, and scalable solutions tailored to your business — whether you need CMMC compliance support, ransomware protection, or strategic vCIO guidance.
Just as important are our valued clients. Their continued trust, reflected in our 96% client retention rate, drives everything we do. We are proud to help organizations across hospitality, government, healthcare, manufacturing, legal services, and more transform their IT into a strategic advantage.
Our Technology Partners
We partner with industry-leading vendors whose solutions complement our expertise and directly benefit our clients in Oak Ridge, Knoxville, Sevier County, and across East Tennessee.
Unified Communications & Connectivity
Telarus and Pulsar 360 help us deliver reliable voice, data, and collaboration solutions that keep your team connected and productive.
Cloud & Productivity
Microsoft powers our cloud infrastructure, Microsoft 365 deployments, and productivity tools, enabling secure and efficient hybrid work environments.
Backup & Disaster Recovery
Axcient (Replibit) and Barracuda (Intronis) provide enterprise-grade backup, replication, and rapid recovery solutions to protect your critical data against ransomware and hardware failure.
Remote Monitoring, Management & Automation
ConnectWise and Kaseya (including LabTech) power our proactive monitoring, automation, and IT service management — delivering the fast response times our clients expect.
Cybersecurity Solutions
VIPRE, Webroot, Proofpoint Essentials, and Avanan strengthen our layered security approach, helping protect East Tennessee businesses from evolving threats.
Hardware & Infrastructure
SynerMicro supports our hardware and infrastructure projects with quality components and reliable supply.
Our Valued Clients
We are honored to serve a diverse group of organizations across East Tennessee and beyond. Our clients include leaders in hospitality, municipal government, automotive, legal services, manufacturing, contracting, and professional services.
Featured clients include:
The Island in Pigeon Forge, TN
Margaritaville Island Inn and Camp Margaritaville (Pigeon Forge)
Margaritaville Resort Gatlinburg
City of Gatlinburg
Oak Ridge Chamber of Commerce
Sexton Automotive of Oak Ridge
Admiral Title – Terry Adams Law Firm
Reliable Electric Products
Premier Athletics
Diverse Concepts
SkyFly Soar America
Dutton Law
Paula Deen’s Family Kitchen
These relationships demonstrate our commitment to delivering dependable IT services that reduce downtime, strengthen security, and support long-term business growth. Our average response time of 6.8 minutes and average resolution time of just 15 minutes reflect the urgency and care we bring to every client.
The Solomon IT Difference
When you work with Solomon IT, you gain more than an IT provider — you gain a long-term partner invested in your success.
Over 12 years of experience serving East Tennessee businesses
96% client retention rate built on honest guidance and exceptional service
Local Oak Ridge office with deep knowledge of the Knoxville and Sevier County business community
Expertise in CMMC, HIPAA, NIST, and other compliance frameworks
Fast, reliable support with average response in under 7 minutes
Frequently Asked Questions
How do Solomon IT’s technology partnerships benefit businesses in Oak Ridge and Knoxville? Our partnerships give you access to enterprise-grade tools and expertise without the enterprise price tag. We combine best-in-class vendor solutions with local, relationship-first service and deep knowledge of East Tennessee business needs.
What types of organizations does Solomon IT serve? We proudly support clients across hospitality, municipal government, healthcare, manufacturing, legal services, automotive, contracting, and professional services throughout East Tennessee and select clients nationwide.
Why does a 96% client retention rate matter when choosing an IT partner? A high retention rate indicates consistent delivery, proactive communication, and genuine care for client outcomes. It means our clients trust us enough to stay with us year after year.
Can you provide examples of solutions powered by your partners? Yes. We use solutions from Microsoft, ConnectWise, Kaseya, Axcient, Barracuda, Proofpoint, Webroot, and others to deliver secure cloud environments, robust backup and recovery, advanced threat protection, and efficient IT operations.
How do I get started with Solomon IT? Contact us today for a free IT assessment. We’ll review your current environment, discuss your goals, and show you how our partnerships and local expertise can strengthen your business.
Call Us Now: (865) 309-4343
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