Managed IT Services in Knoxville & Eastern Tennessee That You Can Actually Trust
Reliable 24/7 support, enterprise-grade cybersecurity, and expert guidance so your business runs faster, safer, and smarter — without the headaches.
Solomon IT delivers reliable, proactive managed IT services designed for businesses across Knoxville, Oak Ridge, Sevier County, East Tennessee, and nationwide. We become your dedicated IT department — handling everything from daily support to strategic technology planning — so you can focus on growing your business with confidence.
With over 12 years of experience and a 96% client retention rate, we’ve built our reputation on honest guidance, fast response times, and long-term relationships. Whether you need enterprise-grade cybersecurity, vCIO-level strategy, or simply peace of mind that your technology is working for you, we’re here.
Call Us Now: (865) 309-4343
Option 2
Secure Managed IT & Cybersecurity for Compliance-Driven Businesses
At Solomon IT, we don’t just fix problems — we prevent them. Our clients trust us to manage their entire technology environment with proactive monitoring, security hardening, and strategic advice that keeps their businesses running smoothly and securely.
We serve companies throughout East Tennessee and beyond, acting as an extension of your team. From 24/7 help desk support to virtual CIO guidance, we deliver the expertise of a large IT department with the personal attention and accountability of a local partner.
Key Benefits:
Why businesses choose Solomon IT:
96% client retention — we focus on long-term relationships, not just new clients
Local experts in Oak Ridge serving Knoxville, Sevier County, East TN & beyond
Nationwide services available as well, with clients in Florida, South Carolina, Missouri, and California
Proactive IT that includes vCIO/vCISO, CMMC compliance & AI-ready strategies
Comprehensive Managed IT Services for East Tennessee Businesses
We provide end-to-end managed IT services tailored to the unique needs of East Tennessee organizations. Our three core pillars work together to keep your business secure, efficient, and future-ready.
Scalable, secure foundations including cloud migration, servers, workstations, unified communications, and hybrid environments — all backed by 24/7 monitoring and rapid response.
Secure, flexible networking solutions including cloud-managed WiFi, VoIP, and hybrid setups that support both remote and in-office teams across Windows and Apple platforms.
Layered cybersecurity protection with EDR, SIEM, backup & disaster recovery, phishing training, vulnerability testing, and full compliance support for CMMC, HIPAA, NIST, and PCI.
Why East Tennessee Businesses Choose Solomon IT
Choosing the right IT partner is one of the most important decisions a business leader can make. Here’s why companies across Knoxville, Oak Ridge, and East Tennessee continue to partner with Solomon IT year after year:
True local expertise — We understand the unique challenges facing East Tennessee businesses, from manufacturing and government contractors to healthcare providers and professional services firms.
Faster response times — When you call, you reach a real person who knows your environment — not a ticket system halfway across the country.
Compliance specialists — Deep experience helping organizations achieve and maintain CMMC, HIPAA, NIST, and PCI compliance.
Relationship-first approach — We measure success by your long-term results, not by how many tickets we close.
Transparent pricing — No hidden fees or surprise bills. You’ll always know exactly what you’re getting and what it costs.
Based in Oak Ridge, TN, we proudly serve businesses throughout Knoxville, Surrounding Counties, and Eastern Tennessee.
Services are available Nationally with clients in South Carolina, Florida, Missouri, and California.
The AI (Dis)Advantage – Opportunity Meets Protection
Commercial vs. Open-Source AI: What’s Right for Your Business?
Commercial AI offers convenience, strong security, and professional support — but usually at a higher cost with vendor lock-in.
Open-source AI provides full customization, transparency, and no licensing fees — but requires technical expertise and careful security management.
How We Help You Succeed
We guide you through the decision and implementation. From selecting the right AI solution for your environment to secure setup and training your team on effective, responsible use, we help you get real results without the headaches or hidden risks.
Let’s find the best AI path for your business.
Industries We Serve
Solomon IT proudly supports a wide range of industries throughout East Tennessee and beyond:
Government & Defense Contractors — CMMC compliance, secure infrastructure, and mission-critical support
Healthcare & Medical Practices — HIPAA compliance, secure patient data management, and reliable systems
Manufacturing & Industrial — Operational technology support, cybersecurity for production environments, and 24/7 uptime
Professional Services — Law firms, accounting practices, consulting groups, and other service-based businesses that depend on secure, efficient technology
Financial Services — Title companies, mortgage lenders, retirement plan administrators, banks, and wealth management firms — strict regulatory compliance, advanced data security, and 24/7 system reliability
No matter your industry, we bring the same commitment to security, reliability, and personalized service.
And More
Relationships First – Proven by Results
Our 96% client retention rate speaks louder than promises.
We prioritize long-term partnerships and ethical practices.
Technology should make your life easier and your business stronger
That’s exactly what we deliver.
We’re proud to serve as the trusted IT partner for dozens of East Tennessee businesses — many of whom have been with us for years.
“Solomon IT are a knowledgeable and skilled IT group that we have used for over a decade. The time it takes them to jump onto a problem is negligible, and they handle crises with calm and equanimity. When we had to move our entire office over a weekend, they were able to break down our server room and rebuild it with no real downtime. If you are looking for an IT management company that won’t oversell you and is receptive to your needs, then look no further.”
Adrian Bundy - Diverse Concepts
“Solomon IT has been a trusted companion for my businesses for almost seven years now. Secure systems, little to no down time, and technical solutions are critical components in my industry. I highly recommend their services”
Tara Dutton - TL Dutton Law
Solomon IT has been great to work with. They are quick to respond and willing to help in every situation. We have enjoyed working with them and highly recommend them for any business’s IT needs.
Stacy Rowe - Premier Athletics
Working in the title industry requires secure, reliable technology and fast support, and Solomon IT has consistently delivered both for our company. Their team is knowledgeable, responsive, and understands the importance of keeping our systems running smoothly so we can serve our clients without interruption.
Solomon IT has been a trusted partner for our business, providing dependable support and practical solutions whenever issues arise. They are easy to work with, proactive, and genuinely invested in helping our company operate efficiently. We appreciate their professionalism and the peace of mind they bring to our day-to-day operations.
Greg Hopkins - Admiral Title
What makes Solomon IT different from other managed IT providers in Knoxville? We focus on long-term relationships with a 96% client retention rate. We act as your full IT department with vCIO support, specialize in government-grade compliance (CMMC, HIPAA, NIST, PCI), and combine enterprise security with a personal, ethical approach that national providers can’t match.
Do you serve businesses outside of Oak Ridge and Knoxville? Yes. We proudly serve Knoxville, Sevier County, Maryville, Lenoir City, Pigeon Forge, and all of East Tennessee — plus clients across the Eastern U.S.
What is included in your managed IT services? Our managed IT services include 24/7 monitoring and support, proactive cybersecurity (EDR, SIEM, penetration testing), backup & disaster recovery, infrastructure management, networking, cloud solutions, and strategic vCIO/vCISO guidance.
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We provide enterprise-grade protection including endpoint detection and response (EDR), SIEM monitoring, vulnerability assessments, penetration testing, phishing simulations, and full compliance support for CMMC, HIPAA, NIST, and PCI.
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A vCIO (virtual Chief Information Officer) is an experienced IT strategist who works with you on long-term technology planning, budgeting, cybersecurity roadmaps, and aligning IT with your business goals — without the cost of a full-time executive.
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Yes. We offer a complimentary IT assessment to evaluate your current environment, identify risks, and show you exactly how we can help. Contact us at (865) 309-4343 or fill out the form on our website to get started.
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Our average response time is 6.8 minutes, and our average resolution time is 0.25 hours.
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We offer transparent, all-inclusive monthly pricing based on the number of users and devices. There are no hidden fees or surprise bills. We’ll provide a custom quote after your free assessment.
Common IT Challenges We Solve
Constant IT fires and reactive support that drains your team’s time and budget
Concerns about cybersecurity threats and compliance requirements
Uncertainty about how to safely adopt new technologies like AI and cloud services
Frustration with slow response times from national IT providers
Difficulty managing technology for a hybrid or remote workforce
Lack of strategic IT planning and budgeting
If any of these sound familiar, we can help:
We turn these pain points into peace of mind — with proactive support, clear communication, and solutions built around your business.
Ready to Make Technology Work Better for Your Business?
You deserve an IT partner who treats your business like their own. At Solomon IT, that’s exactly what you get
Whether you need immediate help with cybersecurity, a full IT assessment, or ongoing managed services, we’re here to help.
Call Solomon Today: (865) 309-4343 Option 2
Serving Knoxville, Oak Ridge, Sevier County, East Tennessee, and nationwide with honest, relationship-first IT services.
Technology should make your business better, and we're always committed to providing the best possible client experience.
Sean Pennington - CEO