Solomon IT’s Metrics for the past 30 days

Discover the Solomon IT Difference:

Real-Time Support Metrics You Can Trust!

At Solomon IT, we're all about exceptional customer support, and we're thrilled to back it up with proof.

Our live metrics dashboard puts you in the driver's seat. Watch our performance unfold in real time with key stats like:

  • Average Response Time (past 30 days): How quickly we jump into action.

  • Closed on First Touch: Issues solved on the spot—no back-and-forth.

  • Current Tickets Open: A snapshot of our workload, so you know we're on it.

  • Average Resolution Time (same day): Fast fixes that keep you moving.

  • Average Ticket Survey Rating: Real feedback from happy clients like you.

  • Open vs. Closed Tickets (previous month): Proof we're closing the loop efficiently.

Why go public with this? Simple: You deserve transparency, reliability, and a true partner who prioritizes you.

No more guessing games when picking a tech provider. Our metrics deliver the facts:

  • See our blazing-fast Average Response Time—we're there when it counts.

  • Love efficiency? Our high Closed on First Touch rate means less hassle, more solutions.

  • Wondering about satisfaction? Our Average Ticket Survey Rating showcases glowing reviews.

  • Stay in the loop with Current Tickets Open and Open vs. Closed trends—we're as open as it gets.

Why Solomon IT Stands Out

These aren't just numbers—they're our ironclad promise. We hold ourselves accountable for top-tier support, day in and day out.

Unlike competitors who keep stats under wraps, we shout our successes from the rooftops. This builds your confidence:

  • Quick resolutions via low Average Resolution Time.

  • Data that empowers you to decide with ease.

Ready to Join the Winners?

Thousands of businesses already trust Solomon IT for support that delivers.

Visit our site now—dive into the live metrics and feel the difference. You're not just getting a service; you're gaining a team obsessed with your success, fueled by trustworthy data.

Open. Accountable. Unstoppable. Choose Solomon IT—and watch your tech worries vanish.