Partner with East Tennessee’s Trusted IT Experts
At Solomon IT, our expertise goes far beyond fixing computers. We deliver proactive managed IT services, enterprise-grade cybersecurity, strategic vCIO advisory, and compliance support tailored specifically for businesses in Knoxville, Oak Ridge, Sevier County, and across East Tennessee.
With more than 12 years of hands-on experience and a 96% client retention rate, we function as a true extension of your team — combining deep technical knowledge with a relationship-first approach that keeps your operations running smoothly and securely.
Our Core Areas of Expertise
Solomon IT brings specialized depth across the full technology stack that East Tennessee businesses rely on every day.
Proactive Managed IT & 24/7 Support — We act as your dedicated IT department, handling daily operations, monitoring, and rapid response so you can focus on running and growing your business.
Advanced Cybersecurity & Risk Management — Layered defense strategies including EDR, SIEM, vulnerability management, and employee security awareness that protect your data and help satisfy cyber insurance requirements.
vCIO & Strategic IT Advisory — Executive-level guidance on technology roadmaps, budgeting, vendor management, and digital transformation without the cost of a full-time CIO.
Compliance Expertise — Specialized support for CMMC (including Level 2), HIPAA, NIST, PCI-DSS, and CJIS requirements common among government contractors, healthcare practices, and regulated industries.
Modern Infrastructure & Cloud Solutions — Hybrid cloud, server virtualization, secure networking, backup & disaster recovery, and scalable systems designed for reliability and growth.
AI Integration & Safe Adoption — Practical guidance helping businesses evaluate and implement commercial AI tools while understanding risks versus open-source alternatives.
Deep Experience Across Leading Technologies & Platforms
Our team maintains deep, current expertise across the technologies that power East Tennessee businesses. We don’t just “support” these platforms — we architect, secure, optimize, and integrate them into long-term strategic plans.
Enterprise Networking & Security
Cisco switches and routers, WatchGuard, SonicWall, HP Networking, VPN, SSL certificates, DNS management, and secure remote access solutions.
Microsoft Ecosystem
Microsoft 365, Exchange, Active Directory, Hyper-V, Azure, and the full suite of productivity and collaboration tools.
Virtualization, Backup & Disaster Recovery
VMware, Citrix, Veeam, Backup Exec, ShadowProtect, AppAssure, Dell, and enterprise-grade backup strategies.
Business & Industry Applications
QuickBooks, Sage, Adobe Creative Cloud, AutoCAD, SolidWorks, SolidWorks EPDM, and specialized platforms including Greenway, Kareo, Megasys, SpaSoft, and many more.
We continuously evaluate emerging technologies and only recommend solutions that deliver measurable ROI and long-term reliability for our clients.
Industries Strengthened by Our Expertise
We understand the unique technology challenges faced by East Tennessee industries:
Government & defense contractors (CMMC compliance focus)
Healthcare & medical practices (HIPAA, EHR systems, patient data security)
Manufacturing & industrial operations (OT/IT convergence, uptime-critical environments)
Professional services firms (secure client data, mobility, collaboration)
Financial services (regulatory compliance, data protection, secure transactions)
The Solomon IT Difference
What sets our expertise apart is not just what we know — it’s how we apply it.
Local & Responsive — Based in Oak Ridge with fast on-site or remote support throughout Knoxville and East Tennessee.
Relationship-First — We measure success by long-term client success, not ticket volume. That’s why we maintain a 96% client retention rate.
Proactive, Not Reactive — We identify and resolve issues before they impact your business.
Transparent & Honest — Clear recommendations, straightforward pricing, and no unnecessary upselling.
Compliance-Ready — Deep experience helping organizations meet and maintain rigorous regulatory requirements.
Frequently Asked Questions
What makes Solomon IT’s expertise different from other IT providers in the Knoxville area?
We combine deep technical knowledge with genuine local presence and a relationship-first philosophy.
Our team functions as a true extension of your staff — providing both hands-on daily support and high-level strategic guidance.
With over 12 years serving East Tennessee and a 96% client retention rate, we focus on long-term partnerships rather than ticket volume.
Do you offer vCIO or strategic advisory services in addition to managed IT support?
Yes. Our vCIO services deliver executive-level IT leadership without the cost of a full-time CIO.
We provide technology roadmaps, budgeting assistance, vendor management, risk assessment, and digital transformation planning.
This strategic layer helps Knoxville and East Tennessee businesses align technology decisions with growth goals.
How do you help businesses with CMMC and other compliance requirements?
We have extensive hands-on experience supporting government contractors and regulated industries with CMMC (including Level 2), HIPAA, NIST, PCI-DSS, and CJIS frameworks.
Our process includes gap assessments, control implementation, documentation, and ongoing management to maintain compliance.
We tailor solutions to your specific regulatory environment while maintaining efficient operations.
What technologies and platforms do you support?
We maintain current expertise across enterprise networking (Cisco, WatchGuard, SonicWall, HP), the full Microsoft ecosystem (Microsoft 365, Exchange, Active Directory, Hyper-V, Azure), and virtualization platforms (VMware, Citrix).
Our backup and disaster recovery capabilities include Veeam, Backup Exec, ShadowProtect, and enterprise-grade solutions from Dell and others.
We also support a wide range of business and industry-specific applications including QuickBooks, Sage, Adobe, AutoCAD, SolidWorks, Greenway, Kareo, and many more — always recommending the right fit for your operations.
How does Solomon IT approach AI adoption for businesses?
We help East Tennessee organizations evaluate commercial AI tools versus open-source options with a focus on security, data privacy, and realistic ROI.
Our guidance covers safe integration with existing systems, employee training, and risk management.
The goal is practical, protected AI adoption that strengthens your business rather than introducing unnecessary complexity or exposure.
Can you provide references or case studies from East Tennessee businesses?
Yes. We are happy to share relevant client experiences and results from organizations across Knoxville, Oak Ridge, and the surrounding region.
Many of our long-term clients have partnered with us for years and are willing to speak about the partnership and outcomes.
Contact us to discuss your specific industry or use case, and we’ll connect you with the right references.
Ready to put our expertise to work for your business?
Whether you need day-to-day managed IT support, help navigating compliance requirements, or strategic technology leadership, Solomon IT is ready to partner with you.