The latest VIOP Statistics

Here are some current (as of late 2025) statistics on business adoption of VoIP (Voice over Internet Protocol), focusing on adoption rates, enterprise/SMB market penetration, and related trends. These are drawn from recent industry reports and analyses:

·        As of 2025, approximately 35% of businesses worldwide have adopted VoIP solutions.

·        About 67% of enterprises rely on VoIP for their communication needs.

·        Around 78% of small businesses in the US use VoIP phone systems.

·        70% of large enterprises use VoIP solutions for internal communication.

·        SMBs are driving significant VoIP growth, with adoption rates projected to increase by over 15% by 2025

·        Over 65% of enterprises globally plan to replace traditional on-premises PBX systems with VoIP solutions by 2025.

·        North America accounted for about 36.8% of the global VoIP market share in 2025, driven by strong business adoption in the US/CA.

VoIP adoption continues to accelerate due to remote/hybrid work, cost savings, and cloud integration (e.g., UCaaS). Market size estimates for 2025 range from $161 to $ 179 billion globally, reflecting strong enterprise demand. Note that exact adoption percentages vary by region, business size, and definition (e.g., complete vs. partial VoIP use). For the most precise data, check the linked reports directly, as figures can differ based on methodology.