Business Principles
Who we are, what we do and how we do it
Solomon IT is in the business of helping our clients
Fixing Problems — Finding Solutions — Managing IT
Who we Are
clients first - thinkers - consultants - technology experts
At our core, our team are problem solvers whose sole responsibility to to provide solutions to our clients. Following a genuine Truth to ethical best practices for our clients, advising them from A-Z on what is best for their business regarding their Information Technology infrastructure and practices. Scoping out services and project with the best interest of the client, not the bottom line. Lastly, we want to embody kindness. We are the support our clients need, when they need it. We’re the pre-proactive managers of their projects and infrastructure, and we want to brighten their day in the process of these roles. In a single sentence our purpose is to deliver ethical, client-first IT solutions with proactive support, integrity, and kindness.
What we do
Solve IT Problems - Focus on client future - Constantly improving - IT Security
Solomon is a managed IT Security and service provider, also known as a managed service provider (MSP). It is our responsibility to assist clients in solving IT problems from the complex to the mundane.
We are constantly looking to improve what we do through internal reviews of our staff, vendors, software, and processes while ensuring we keep our clients’ security as a top priority.
Our mission, should you choose to accept us, is to be dedicated to solving IT challenges, improving processes, and prioritizing your security.
HOW WE DO IT
Trusted tools - software - partner
We believe in leveraging automation and AI while keeping the human element for interactive monitoring, redundancy and response. Using trusted and test partners help us provide the best-in-class tools and software. We’re constantly evaluating ourselves to find ways to improve for our clients.
Our vision is to integrate automation and AI with human expertise (Top Tier Engineers) for proactive IT management, leveraging trusted partners and continuous improvement to deliver best-in-class solutions.
Pre-Proactive — Engineers — Consistent : Persistent : Thorough — Staffed to respond — Following up